Outsourced switchboard provision for businesses throughout the UK

The UK’s largest service of its type, Moneypenny leads the market with regard to service levels, quality of staff and innovation.  

Whether you’re looking to outsource an entire switchboard as part of your BPO strategy,  improve the efficiency of your existing switchboard provision, or simply in need of a robust business continuity solution, Moneypenny can help.

Improve service levels, reduce costs

Your business will still have its own telephone switchboard; but it’s simply located here at Moneypenny, is perfectly staffed at all times, and the increased service levels and features will impress both your callers and team alike.  

At the very core of Moneypenny’s service is the emphasis placed on our receptionists themselves: individuals you know and trust, that you would be delighted to employ yourself. Dedicated to each business they represent, they build lasting relationships with both client and callers, having a strong sense of ownership for the outcome of each customer contact.