Moneypenny is the brainchild of brother and sister team, Ed Reeves and Rachel Clacher. In 2000, Ed and Rachel pooled their convictions about customer service and team work – and so our revolutionary service began.

Today, we’re proud to be the UK’s market leader, looking after telephone calls for businesses of all shapes and sizes: from sole traders right to multinational corporations. The exceptional calibre of our team means we have been ranked by the Sunday Times as one of the Best 100 Places to Work three times.

Without question, Moneypenny is driven by the extraordinary dedication of our PAs and Receptionists, who all consider themselves as much a part of their clients’ teams as they are ours. As a result, we are more than a telephone answering service, more than a place to work and so much more than a supplier. We're a family business with family values.

Clients that joined us ten years ago are still with us today and our staff turnover is negligible. When we talk about building great relationships, we mean it. We’re in it for the long haul.