Your calls are directed (using some clever telecom facilities) to one specific person at Moneypenny - your Moneypenny personal assistant. If she is already on the phone, one of her small team of 3 or 4 will take your call - they all know you, your business and how you like to work. Your personal assistant will put calls and messages directly through to the right people regardless of their location, and has a diary of each member of your team at her fingertips, allowing her to handle calls and messages to suit their needs.
Your PA always recognises your regular and VIP callers and greets them accordingly - they won't be repeatedly asked for their contact details. Your Moneypenny PA works as though she is based in your office. She'll make calls for you, give out directions and even order flowers and pay your congestion charge. Working on behalf of an individual, team, department or entire company, she filters the calls you don't want and reacts
exactly as you'd expect when an urgent situation arises.
Most importantly, you are in control of when you use Moneypenny - whether
it's just for engaged or unanswered calls, or all the time. Our extraordinary
PAs, supported by market leading technology, enable Moneypenny to
stand apart from Telephone Answering Services.