Outsourced Switchboard

You need to deliver outstanding 24/7 customer service – it’s a competitive market and you only get one opportunity to make the right first impression on new business opportunities.

Moneypenny will help you provide a better experience to staff and callers alike. You’ll reduce operating costs and increase service levels.

Free trial

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People like you

It is really simple for our customers to get in touch with us now.

Kelly Radley, Canal & River Trust.

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Helps us attract bigger clients.

Kevin Horsewood, Willacy Horsewood Architects.

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Helped us win the ‘UK’s Best Customer Service’ award.

Gary O’Hare, Streets Ahead Estate Agents.

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Our business changes as we grow, Moneypenny changes with us.

Tim Oldman, Leesman Index.

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Completely replaced our switchboard.

Denise Barnett, Xylem Water Solutions UK.


Multiple sites. Centralised switchboard. 8am until 8pm.

Chris Sellars, Banner Jones Solicitors.

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We're delivering a first-class service.

Lucy Morton, W.A.Ellis.


Outstanding service levels

Your customers experience the red carpet treatment.

Seamless remote working

Your team receives calls on the move or at home.

No more temps

Lunches, holidays and sickness covered.

Cut costs

There when you need it, not an overhead when you don’t.

24 hour service

Recreating your service level expectations, out of hours. An old problem solved with a fresh approach.

Experienced UK–based Moneypenny Receptionists are seconded for 6 months to our office in Auckland, New Zealand. There they handle our night-time calls, during their day time.

Moneypenny guarantees the same levels of service and quality of staff, no matter what hour of the day or night.

No-obligation trial

Discover first-hand how Moneypenny will benefit your business.

A no-obligation trial allows you to experience Moneypenny for yourself.
The trial also includes a detailed Management Information Report, providing you with data and analysis to ensure you are optimising your inbound call handling processes and demands.

0333 202 1005